Key trends that CIOs need to master

Peter Sondergaard, Senior VP, Gartner Research

Cost, growth, risk and innovation: the four factors that IT businesses need to balance in today’s environment.

According to CEOs, what is the “new normal”?

1.    Advanced economy consumer spending will be affected by the correction for years to come.

2.    IT-enabled changes will be a key element in post-recession strategies. This requires CIOs and their IT partners to become more agile.

Should Clouds be public or private?

It’s a non-question. The right question is where each organization should be on the spectrum of hybrid solutions between the two.

When analyzing the IT needs of an organization, different constituencies have different needs which need to be integrated into an enterprise strategy. We need to move from understanding technologies to understanding how to deploy them in order to gain the maximum benefits from them.

BY 2014, 80% of users in the Western world and affluent users in emerging economies will have smartphones. This has huge implications for IT infrastructures and strategies. What is your business strategy for mobile-based environments?

Social computing is about participating in and tapping into the collective.

·         Social software for the enterprise

·         Externally facing: customer communities

·         Public social media

Did the way you shower this morning change significantly from how you’ve don’t it the past 5 years? Try to see how hard it is to change something fundamental you do: that’s the job of CEOs.

Three conundrums for CEOs: Move from complexity to simplicity, opacity to transparency, exclusion to participation.

CIOs need to move from control towards autonomy, from “in here” to “out there”, from owned to shared, from complex to simple.

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